angry and disappointed in eskom

Good day My name is Amelia Nyangiwe Identity Number ***.

I am contacting eskom once again for a problem that has not been resolved as yet….. I have sent numerouis emails and contacted eskom via Alfred chatbot and I can seem to get through to an agent to assist me with this matter Of my electricity being off for two months now I have been told everytime that they will come and nobody comes out to fix the problem and ontop of it I have been **** to say the proble is solved and they have sent a agent to my place To fix the problem where nobody has come out as yet.

I have received numerous reference numbers but no solution PLEASE CAN SOMEONE TELL ME HOW AM I SUPPOSE TO LIVE ME AND FAMILY WITH OUT ELECTRICITY FOR TWO MONTHS AND I MUST STILL GO TO WORK I AM DEFINITLEY TAKING THIS FURTHER BECAUSE IT RIDICULOUS NOW.

ESKOM IS NOT TAKING RESPONSIBILTY BUT SHIFTING IT EVERYTIME I AM DISPPOINTED AND ANGRY BECAUSE MY LIFE HAS TO STAND STILL BECAUSE NEGLIGENCE.

PLEASE ONCE AGAIN I AM IMPLOYING YOU TO ASSIST ME AGAIN OVER AND OVER.

I HAD ENBOUGH AND MY FAMILY IS SUFFERING.

THESE ARE THE REFERENCE NUMBER S ***, *** AND RECENT ONE ***.

THANK YOU AWAITING ON A RESPONSE.