ANGRY AND DISAPPOINTED CLIENT

electricity went off at my moms place on Saturday even today still no help from Eskom . really disappointed from Eskom such a big company with disgusting customer service . I spoke to KATLEGO FROM BRAAMFANTEIN CALL CENTRE AND SHE DROP A CALL ON ME I PHONED AGAIN SPOKE TO KAGISO TRIED TO HELP I ASKED TO SPEAK TO A TEAM LEADER WHO SHE REFUSED TO COME SPEAK TO ME . I WENT TO ZOLA OFFICES THEY PROMISED TO SEND A TECHNICIAN THAT WAS YESTERDAY ON MONDAY ITS TUESDAY 05:42 STILL NO SIGN OF TECHNICIAL WHAT A SHAME AND DISGUSTING THIS IS . AN OLD LADY WITHOUT ELECTRICITY FOR SO MANY DAYS . IAM VERY ANGRY AS MY MOM USES PREPAID BUT SHE IS BEEN TREATED LIKE SOMEONE WHO DOESNT PAY ELECTRICITY. I HOPE I WILL GET AN ANSWER AS SOON AS POSSIBLE I HAVE 2 REFERENCE ********** 82 FOR THE 29 OCTOBER 2018 REF: ********** 21 FOR THE 28 OCTOBER 2018