An Abusive Organization

I am currently caller number 77, money spent to buy electricity is spent buying airtime to call these fools so they can assist you, in between you get ****y reports that has nothing to do with you as a client and useless information, one would wonder if people who work at the call center have homes and dependants, imagine spending almost R300 just for them to fix a problem they created, that amount would atleast get me enough electricity to care for my family, ya'll are one heartless organization and you deserve to be unemployed and without options.