JO
Jaques O
1 reviews | Active since Mar 2009
10 Mar 2026, 08:17
Alfred and contact center not working
Power outage at home since Friday 6 March. Call logged on Alfred was closed without anyone attending to it. Re-logged on Saturday and this was closed as per follow up selection, but I can not log a new request as Alfred still see an open request. Call centre does not answer and csonline has a technical error preventing to log queries.
How are you supposed to get Eskom to do their work if nothing works on their side.
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Eskom's replyOfficial
10 Mar 2026, 10:15Dear Jaques
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regardsEskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regardsEskom Team
Eskom's reply10 Mar 2026, 10:15
Official
Dear Jaques
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regardsEskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regardsEskom Team