AGAIN ESKOM DOES NOT RESPOND

My previous incident regarding Eskom dd 11 Oct 2017. No response was received. Again I locked a call yesterday at 12:00 ref ********** 75 and almost a day later and still no response, I just spoke to Magda on 23.10.2017 @11:45 regarding the reference - according to her the problem were fixed, but still I have no electricity how is it possible, The last time was 3 days without electricity, its time somebody do something about this