MT
Marina T

1 reviews | Active since Mar 2009

04 Dec 2018, 22:00

A big thank you to Eskom's call centre staff, who are competent unlike the rest of the company

As someone who works from home, having to deal with stage 2 load shedding, as well as other power problems (because for the last few months, our neighbourhood had plenty of energy supply problems), is severely frustrating. BUT the one thing positive thing that I can say is that whenever I get through to the call centre, I'm always assisted in an efficient and competent way, and the problem is usually sorted out soon thereafter. I wish that the current problems were addressed long before they happened, but that's too late now, so a big thank you to those in the call centre who must have a very difficult job dealing with irate customers in these dark times.

0
Replies (0)