9 DAYS NO ELECTRICITY - E815 Sunnyside Bapong -New Ref *** - Eskom Closed first Case Falsely

9 DAYS NO POWER - Eskom Won't Approve Dispatch Then Cancels Case after I waited the entire week for assistance stand number E815 Sunnyside Bapong - New Ref ***

To HelloPeter / Eskom Customer Care,

I am lodging a formal complaint against Eskom.

I have been without electricity for 9 DAYS now since last week at E815 Sunnyside, Bapong.

What Eskom is doing:

1. They DON'T approve my case so that a technician can be dispatched. They make me wait for days with no electricity. 2. Then after days of waiting, they CANCEL / CLOSE my case and send SMS saying "electricity restored" while NO ONE EVER CAME to E815. 3. I have to call again and start over.

This has happened repeatedly. My new reference is *** but my old cases were closed falsely.

My details: Address: Stand E815 Sunnyside, Bapong, North West - Rustenburg / Brits Meter Number: *** Current *** Duration: 9 days no power

We have NO WATER because our borehole needs electricity. No lights, food spoiling, suffering.

Please escalate and APPROVE dispatch urgently. Do not close case again without physically attending E815.

I have photos of meter.

Contact: ***

NOKUKHANYA PRECIOUS HLATSHWAYO