1 reviews | Active since Dec 2019
69 Year Old with heart complications deliberately left without electricity by Eskom Technical Team.
Poor Service and Lack of Response from Eskom Technical Team
To Whom It May Concern at Eskom,
I am writing to express my extreme frustration and disappointment with the service I have received from your technical team. On Wednesday, July 3, 2024, my Eskom electricity box exploded, and I reported the incident the following morning, Thursday, July 4, 2024.
Despite numerous follow-up phone calls, I have yet to receive a response or any assistance from your team. The reference number provided is ***, and my meter box number is ***.
I am a 69-year-old woman living at 7 Trevor Vilakazi Street, Mandela Park, Khayelitsha, 7784, and I have a pacemaker installed after a heart operation in 2019. The lack of electricity and repeated disappointments from your team are taking a toll on my health.
Your technical team came to my area with their equipment, assessed the situation, and chose not to fix the problem. They have since passed my house multiple times without offering any assistance.
I request immediate attention to this matter, and I expect a team to be dispatched to repair my electricity box as soon as possible. I would appreciate a prompt response regarding the actions you will take to address this issue.
Thank you for your attention to this matter.
Sincerely,
Patience Nomonde Mpongo Ngcebetsha
ID Number: ***
To Whom It May Concern at Eskom,
I am writing to express my extreme outrage and distress at the appalling service I have received from your technical team. My Eskom electricity box exploded on July 3, 2024, putting my life at risk, and I reported the incident immediately the next morning. Despite numerous follow-up calls, I have been met with silence and neglect.
The reference number is ***, and my meter box number is ***. I am a 69-year-old woman living at 7 Trevor Vilakazi Street, Mandela Park, Khayelitsha, 7784, with a pacemaker installed after heart surgery in 2019. The prolonged lack of electricity and repeated disappointments from your team are severely compromising my health and well-being.
Your technical team's incompetence is staggering. They reinstalled the electricity on Sunday, only for it to explode again during the heavy rain, leaving me in darkness and danger. I demand immediate action to repair my electricity box and restore power to my home.
I expect a prompt response from your team, detailing the actions you will take to address this emergency. Any further delays will be met with legal action and escalation to relevant authorities.
Sincerely,
Patience Nomonde Mpongo Ngcebetsha
ID Number: ***
Contact numbers: *** / ***
To Whom It May Concern at Eskom,
I am writing to express my extreme outrage and distress at the appalling service I have received from your technical team. My Eskom electricity box exploded on July 3, 2024, putting my life at risk, and I reported the incident immediately the next morning. Despite numerous follow-up calls, I have been met with silence and neglect.
The reference number is ***, and my meter box number is ***. I am a 69-year-old woman living at 7 Trevor Vilakazi Street, Mandela Park, Khayelitsha, 7784, with a pacemaker installed after heart surgery in 2019. The prolonged lack of electricity and repeated disappointments from your team are severely compromising my health and well-being.
Your technical team's incompetence is staggering. They reinstalled the electricity on Sunday, only for it to explode again during the heavy rain, leaving me in darkness and danger. I demand immediate action to repair my electricity box and restore power to my home.
I expect a prompt response from your team, detailing the actions you will take to address this emergency. Any further delays will be met with legal action and escalation to relevant authorities.
Sincerely,
Patience Nomonde Mpongo Ngcebetsha
ID Number: ***
Contact numbers: *** / ***