CM
CEEANN M

1 reviews | Active since Aug 2026

10 Sept 2026, 22:14

6 DAYS WITHOUT ELECTRICITY - E815 Sunnyside Bapong - NO WATER, REFERENCE NUMBER ***

6 DAYS WITHOUT ELECTRICITY - E815 Sunnyside Bapong - NO WATER, REFERENCE NUMBER ***

I am very disappointed in Eskom. We have been without electricity for *5 days going for 6 days today* at *E815 Sunnyside, Bapong*.

The worst part is we rely on electricity for water as we use boreholes. We are now completely out of water - no electricity, no water for 6 days.

I reported the fault and I was given Ref: *[INSERT YOUR REFERENCE NUMBER - ***]*. I called Eskom today on ***and the consultant said my log is still *waiting for approval* and they will NOT dispatch a technician until it is approved.

This is unacceptable. Eskom's turnaround time is supposed to be 8 hours, but we have been left for 6 days. You do the right thing and report your fault, but you are never attended to. Eskom just doesn't care about its customers - they only call you, but never fix the problem.

Right now I don't need phone calls, I need a technician dispatched to E815 Sunnyside, Bapong.

I will write on HelloPeter every day and rate 0 until we are attended to.

*Details:* Address: E815 Sunnyside, Bapong Reference Number: [***] Email: [nokukhanyapre****mail.com] Contact Number: [***]

Eskom, please dispatch a technician TODAY.

0
Replies (1)
Eskom
Eskom's reply10 Sept 2026, 22:21
Official
Dear Ceeann

We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution. 

Kind regards 
Eskom Team