****ming children of their rightful funds

This is the most disgusting trust I have ever had to work with. All communication channels do not work and they so not bother to reply to emails of inquiry. I have been waiting for the verdict for a requested trust advance for 4 months now from my daughter's late father's funds. And this is for a child's school registration fee that that was due on the first quarter of the year. I honestly think people employed by eskom should seek alternatives when it comes to reserving funds as EPPF does not prioritise their children upon their departure. What makes me even more angry is that these are the child's rightful funds and Eskom is not doing us a favour by providing. I am at the point where I will escalate this further because this is so exhausting. You would swear they service personal needs with deceased employees' monies. Truly disgusting.