Waste of time and money

Considering they're "leaders in the industry", I spend an insane amount of time dealing with support. Their platform will just change rules on a whim. Reports you've been printing for years will suddenly calculate differently for no reason. They replaced our hardware in May last year, and now it needs to be replaced again - but they gave NO warranty on the previous device. Going to look for quotes to change service providers rather than buy a new device every 6 months.