HS
Hentie S
1 reviews | Active since Aug 2009
14 Aug 2019, 15:46
Stay away, lost over 14K
Just stay away. in case in doubt, just stay away. Uses the same excuse (waiting for supplier, or supplier delivered the wrong product, or suppler waiting for product) multiple times still waiting
Helpful (0)
Replies (7)0
Replies (7)
Energy Umbani Solar's replyOfficial
03 Sept 2019, 22:14Returned order has already is transit subsequently to be delivered to the client. We apologies for the inconvenience caused by the delay... thank you.
Energy Umbani Solar's reply03 Sept 2019, 22:14
Official
Returned order has already is transit subsequently to be delivered to the client. We apologies for the inconvenience caused by the delay... thank you.
HS
Hentie S's updateReviewer Update
18 Sept 2019, 15:54It is 2 weeks later. I just hear promises, and I still don't have tracking numbers that work. Every time it is "just another 2 or 3 days"
HS
Hentie S's update18 Sept 2019, 15:54
Reviewer Update
It is 2 weeks later. I just hear promises, and I still don't have tracking numbers that work. Every time it is "just another 2 or 3 days"
Energy Umbani Solar's replyOfficial
21 Oct 2019, 11:53Matter has been dealt swiftly and resolved now. Returned item is in transit now and tracking number is as follows; (Post Office: PE***ZA).
Thank you, kindly.
Umbani Solar Team
Thank you, kindly.
Umbani Solar Team
Energy Umbani Solar's reply21 Oct 2019, 11:53
Official
Matter has been dealt swiftly and resolved now. Returned item is in transit now and tracking number is as follows; (Post Office: PE***ZA).
Thank you, kindly.
Umbani Solar Team
Thank you, kindly.
Umbani Solar Team
HS
Hentie S's updateReviewer Update
21 Oct 2019, 12:42Swiftly? Matter has not been dealt with "swiftly". It has been 6 weeks since you on 3 September said the order is on its way. it has been 4 months since the last payment was made. Only half of the tracking numbers are showing.
HS
Hentie S's update21 Oct 2019, 12:42
Reviewer Update
Swiftly? Matter has not been dealt with "swiftly". It has been 6 weeks since you on 3 September said the order is on its way. it has been 4 months since the last payment was made. Only half of the tracking numbers are showing.
Energy Umbani Solar's replyOfficial
31 Oct 2019, 14:10Matter has been dealt with amicable solution and our valued client has already received one returned item and the other item due process.
Thank you, kindly.
Thank you, kindly.
Energy Umbani Solar's reply31 Oct 2019, 14:10
Official
Matter has been dealt with amicable solution and our valued client has already received one returned item and the other item due process.
Thank you, kindly.
Thank you, kindly.
Energy Umbani Solar's replyOfficial
03 Dec 2019, 10:11Matter has been resolved pending upon the receive of item to our valued client. Thanks
Energy Umbani Solar's reply03 Dec 2019, 10:11
Official
Matter has been resolved pending upon the receive of item to our valued client. Thanks
HS
Hentie S's updateReviewer Update
13 Dec 2019, 09:26MATTER HAS NOT BEEN RESOLVED!! It has been 10 days since, and still no tracking number or real confirmation that the item was dispatched. Don't blame the recent rains for not dispatching it, when you had months to send it, and didnt
HS
Hentie S's update13 Dec 2019, 09:26
Reviewer Update
MATTER HAS NOT BEEN RESOLVED!! It has been 10 days since, and still no tracking number or real confirmation that the item was dispatched. Don't blame the recent rains for not dispatching it, when you had months to send it, and didnt