CV
Cherice V
1 reviews | Active since Nov 2021
27 Jul 2022, 09:35
Poor customer service
The lady answering the phone was rude and not willing to help because they don't drive gravel roads and even with getting me at the spar close to my house they won't even try to accommodate the 6 hour window I can give them to do a delivery at the spar in the day time.
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Replies (1)
Ericssons Mattress and Pine's replyOfficial
27 Jul 2022, 10:13Good day Cherice,Our sincere apologies for the inconvenience caused due to bad service, at Ericssons we strive for the best customer service and will definitely resolve the matter with the Branch, would you mind please confirming who assisted you and at which branch it was so I may take it up with the relevant branch Manager. I once again apologize for any inconvenience please would you be so kind as to send your contact number to my email on ***,Kind regards,Coba
Ericssons Mattress and Pine's reply27 Jul 2022, 10:13
Official
Good day Cherice,Our sincere apologies for the inconvenience caused due to bad service, at Ericssons we strive for the best customer service and will definitely resolve the matter with the Branch, would you mind please confirming who assisted you and at which branch it was so I may take it up with the relevant branch Manager. I once again apologize for any inconvenience please would you be so kind as to send your contact number to my email on ***,Kind regards,Coba