DS
Dineo S
1 reviews | Active since Jul 2022
01 Nov 2023, 15:27
Worst experience ever.
This company is the worst I'm telling you I'm still waiting for my refund. Very quick to offer you their services but in terms of serving you will get zero.
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Erase Debt SA's replyOfficial
03 Mar 2025, 14:13Dear Valued Customer
We want to clarify that we are committed to assisting you in successfully coming out of Debt Review. However, it’s important to note that, as of now, only one installment has been contributed to your account.As per our Terms and Conditions, we require full payment to proceed thereafter with the Debt Review process. Once the full payment has been made, we typically take 3 to 6 months to finalize the process and help you come out of Debt Review. Regarding your refund request, please note that we have already initiated the process, and work has been done on your behalf. Additionally, the cooling-off period for cancellations has already passed.We hope this clears up any confusion. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
Erase Debt SA
We want to clarify that we are committed to assisting you in successfully coming out of Debt Review. However, it’s important to note that, as of now, only one installment has been contributed to your account.As per our Terms and Conditions, we require full payment to proceed thereafter with the Debt Review process. Once the full payment has been made, we typically take 3 to 6 months to finalize the process and help you come out of Debt Review. Regarding your refund request, please note that we have already initiated the process, and work has been done on your behalf. Additionally, the cooling-off period for cancellations has already passed.We hope this clears up any confusion. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
Erase Debt SA
Erase Debt SA's reply03 Mar 2025, 14:13
Official
Dear Valued Customer
We want to clarify that we are committed to assisting you in successfully coming out of Debt Review. However, it’s important to note that, as of now, only one installment has been contributed to your account.As per our Terms and Conditions, we require full payment to proceed thereafter with the Debt Review process. Once the full payment has been made, we typically take 3 to 6 months to finalize the process and help you come out of Debt Review. Regarding your refund request, please note that we have already initiated the process, and work has been done on your behalf. Additionally, the cooling-off period for cancellations has already passed.We hope this clears up any confusion. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
Erase Debt SA
We want to clarify that we are committed to assisting you in successfully coming out of Debt Review. However, it’s important to note that, as of now, only one installment has been contributed to your account.As per our Terms and Conditions, we require full payment to proceed thereafter with the Debt Review process. Once the full payment has been made, we typically take 3 to 6 months to finalize the process and help you come out of Debt Review. Regarding your refund request, please note that we have already initiated the process, and work has been done on your behalf. Additionally, the cooling-off period for cancellations has already passed.We hope this clears up any confusion. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
Erase Debt SA