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riaan P
1 reviews | Active since May 2026
09 May 2026, 12:00
*****ulent deductions
I have cancelled this application on April 13th with a consultant Named Shey as I didn't know very well what I was singing up for But even then how can you offer me this service if I have no debt or judgements against my name And still today you deduct 849 from my account even after I Cancelled it !!!! Useless and can't reach anyone for a refund !!!!!!!! So please tell me what service are you rendering to someone with no bad credit
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Replies (2)
Erase Debt SA's replyOfficial
11 May 2026, 11:19Good Day, Mr. Pretorius, thank you for bringing this to our attention. We sincerely apologise for the frustration and concern caused by this experience, especially after you had requested the cancellation of the application.
We understand your dissatisfaction regarding the deduction and the difficulty you experienced trying to get assistance. Please be assured that your matter is being taken seriously.
A senior consultant will be in contact with you today to review your case thoroughly, address your concerns, and assist in resolving the matter. Your reference number is HP***. We appreciate the opportunity to attend to this and work towards a resolution for you. Kind Regards, Erase Debt SA Customer Care
We understand your dissatisfaction regarding the deduction and the difficulty you experienced trying to get assistance. Please be assured that your matter is being taken seriously.
A senior consultant will be in contact with you today to review your case thoroughly, address your concerns, and assist in resolving the matter. Your reference number is HP***. We appreciate the opportunity to attend to this and work towards a resolution for you. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply11 May 2026, 11:19
Official
Good Day, Mr. Pretorius, thank you for bringing this to our attention. We sincerely apologise for the frustration and concern caused by this experience, especially after you had requested the cancellation of the application.
We understand your dissatisfaction regarding the deduction and the difficulty you experienced trying to get assistance. Please be assured that your matter is being taken seriously.
A senior consultant will be in contact with you today to review your case thoroughly, address your concerns, and assist in resolving the matter. Your reference number is HP***. We appreciate the opportunity to attend to this and work towards a resolution for you. Kind Regards, Erase Debt SA Customer Care
We understand your dissatisfaction regarding the deduction and the difficulty you experienced trying to get assistance. Please be assured that your matter is being taken seriously.
A senior consultant will be in contact with you today to review your case thoroughly, address your concerns, and assist in resolving the matter. Your reference number is HP***. We appreciate the opportunity to attend to this and work towards a resolution for you. Kind Regards, Erase Debt SA Customer Care
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riaan P's updateReviewer Update
12 May 2026, 08:55Thank you for contacting me back
Nireen was outstanding in helping to rectify the problem and refund has been fully received
Nireen was outstanding in helping to rectify the problem and refund has been fully received
rP
riaan P's update12 May 2026, 08:55
Reviewer Update
Thank you for contacting me back
Nireen was outstanding in helping to rectify the problem and refund has been fully received
Nireen was outstanding in helping to rectify the problem and refund has been fully received