MA
Marcelle A
1 reviews | Active since Feb 2019
17 Apr 2026, 14:27
****/ *****ulent
Please cancel my Debi check!!! I no longer want to use your services! I am so afraid that I’ve been ****med as none of your lines are working
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Erase Debt SA's replyOfficial
18 Apr 2026, 10:37Good Day, Ms. Adams, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how concerning this must feel, especially when you’ve been unable to get through to us.
Please accept our sincere apologies for the difficulty in reaching our team. This is not the level of service we aim to provide. Please note your reference number is HP***. Kindly be assured that a Manager will be contacting you today to address your request, provide clarity, and assist in resolving your query as a matter of urgency.
We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Please accept our sincere apologies for the difficulty in reaching our team. This is not the level of service we aim to provide. Please note your reference number is HP***. Kindly be assured that a Manager will be contacting you today to address your request, provide clarity, and assist in resolving your query as a matter of urgency.
We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply18 Apr 2026, 10:37
Official
Good Day, Ms. Adams, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how concerning this must feel, especially when you’ve been unable to get through to us.
Please accept our sincere apologies for the difficulty in reaching our team. This is not the level of service we aim to provide. Please note your reference number is HP***. Kindly be assured that a Manager will be contacting you today to address your request, provide clarity, and assist in resolving your query as a matter of urgency.
We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Please accept our sincere apologies for the difficulty in reaching our team. This is not the level of service we aim to provide. Please note your reference number is HP***. Kindly be assured that a Manager will be contacting you today to address your request, provide clarity, and assist in resolving your query as a matter of urgency.
We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care