N
Ntombifuthi
1 reviews | Active since Mar 2026
26 Mar 2026, 17:28
Time limit of waitin...
Time limit of waiting on a call to be picked by sales consultant is to long and it like the landline communication is not working more than having WhatsApp line
Helpful (0)
Replies (1)0
Replies (1)Erase Debt SA's replyOfficial
27 Mar 2026, 08:52Good Day, Ms. Mgozi, Thank you for your honest feedback. We’re sorry to hear that you experienced long waiting times when trying to reach our sales team and that the landline communication did not meet your expectations. We understand how frustrating this can be when you’re looking for prompt assistance.
Your comments are important to us, and we are continuously working on improving our response times and overall communication channels to better serve our clients. We appreciate you bringing this to our attention and for your continued support. Kind Regards, Erase Debt SA Customer Care
Your comments are important to us, and we are continuously working on improving our response times and overall communication channels to better serve our clients. We appreciate you bringing this to our attention and for your continued support. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply27 Mar 2026, 08:52
Official
Good Day, Ms. Mgozi, Thank you for your honest feedback. We’re sorry to hear that you experienced long waiting times when trying to reach our sales team and that the landline communication did not meet your expectations. We understand how frustrating this can be when you’re looking for prompt assistance.
Your comments are important to us, and we are continuously working on improving our response times and overall communication channels to better serve our clients. We appreciate you bringing this to our attention and for your continued support. Kind Regards, Erase Debt SA Customer Care
Your comments are important to us, and we are continuously working on improving our response times and overall communication channels to better serve our clients. We appreciate you bringing this to our attention and for your continued support. Kind Regards, Erase Debt SA Customer Care
