N
Ntombi
1 reviews | Active since Apr 2026
07 Apr 2026, 02:09
Their service it's n...
Their service it's not good at all they don't return calls, no where to be found I have been sending wattsup to Shay it's been 3 weeks my call hasn't been returned I doubt if they will assist I'm thinking of reversing the debit order.
Helpful (0)
Replies (1)0
Replies (1)
Erase Debt SA's replyOfficial
07 Apr 2026, 10:55Good Day, Ms. Thusi, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating it must be to not receive a response when you are trying to get assistance.
Please accept our sincere apologies for the lack of communication you’ve encountered. This is certainly not the level of service we aim to provide. Kindly note that Shenise Singh will be contacting you to address your concerns and provide you with the necessary assistance.
We are committed to resolving this matter and restoring your confidence in our service. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Please accept our sincere apologies for the lack of communication you’ve encountered. This is certainly not the level of service we aim to provide. Kindly note that Shenise Singh will be contacting you to address your concerns and provide you with the necessary assistance.
We are committed to resolving this matter and restoring your confidence in our service. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply07 Apr 2026, 10:55
Official
Good Day, Ms. Thusi, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating it must be to not receive a response when you are trying to get assistance.
Please accept our sincere apologies for the lack of communication you’ve encountered. This is certainly not the level of service we aim to provide. Kindly note that Shenise Singh will be contacting you to address your concerns and provide you with the necessary assistance.
We are committed to resolving this matter and restoring your confidence in our service. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Please accept our sincere apologies for the lack of communication you’ve encountered. This is certainly not the level of service we aim to provide. Kindly note that Shenise Singh will be contacting you to address your concerns and provide you with the necessary assistance.
We are committed to resolving this matter and restoring your confidence in our service. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care