EM
Elizabeth M
1 reviews | Active since Oct 2018
21 May 2026, 08:55
THE WORSED,**** **** **** ****
Their service is extremely poor. They are full of lies and unfulfilled assurances. I am starting to believe the positive reviews are written by their employees. The are unable to fulfill their duties, a whole lot of people are complaining about the same thing. Unable to receive their clearance letters, empty promises and unfulfilled assurances. My next step is taking them to court because they don't want to refund us for their incompetence. Stop giving reassurance online and actually deliver the service. I am beyond ****ed with this people.
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Erase Debt SA's replyOfficial
21 May 2026, 11:22Good day Madam, We apologize for your experience and understand your frustration. This is not the level of service we aim to provide. We take concerns regarding delays, communication, and outstanding clearance letters very seriously.
We will investigate your matter and provide a clear resolution. We understand that reassurances alone are not enough, and we are committed to addressing unresolved cases properly.
Your feedback has been noted, and we appreciate you bringing this to our attention. Kind Regards ERASE DEBT SA
Erase Debt SA's reply21 May 2026, 11:22
Official
Good day Madam, We apologize for your experience and understand your frustration. This is not the level of service we aim to provide. We take concerns regarding delays, communication, and outstanding clearance letters very seriously.
We will investigate your matter and provide a clear resolution. We understand that reassurances alone are not enough, and we are committed to addressing unresolved cases properly.
Your feedback has been noted, and we appreciate you bringing this to our attention. Kind Regards ERASE DEBT SA