PP
Prudence P
1 reviews | Active since May 2026
13 May 2026, 09:18
The onboarding proce...
The onboarding process wa quick but the communication channel is poor up until a lady Ms Nireen took the case
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Erase Debt SA's replyOfficial
13 May 2026, 09:28Good Day, Ms. Nyati, thank you for your feedback. We appreciate you highlighting both the positive and the areas where we fell short. We’re glad the initial process was handled efficiently, but we sincerely apologise for the lack of communication you experienced thereafter.
It’s encouraging to hear that Nireen was able to step in and assist you further. Your feedback is valuable to us as we continue working on improving our client communication and overall service experience. Kind Regards, Erase Debt SA Customer Care
It’s encouraging to hear that Nireen was able to step in and assist you further. Your feedback is valuable to us as we continue working on improving our client communication and overall service experience. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply13 May 2026, 09:28
Official
Good Day, Ms. Nyati, thank you for your feedback. We appreciate you highlighting both the positive and the areas where we fell short. We’re glad the initial process was handled efficiently, but we sincerely apologise for the lack of communication you experienced thereafter.
It’s encouraging to hear that Nireen was able to step in and assist you further. Your feedback is valuable to us as we continue working on improving our client communication and overall service experience. Kind Regards, Erase Debt SA Customer Care
It’s encouraging to hear that Nireen was able to step in and assist you further. Your feedback is valuable to us as we continue working on improving our client communication and overall service experience. Kind Regards, Erase Debt SA Customer Care