T
Thenjiwe
1 reviews | Active since Mar 2026
19 Mar 2026, 13:47
The experience was n...
The experience was not really good I had to wait for almost 2 years to get the feedback
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Replies (1)Erase Debt SA's replyOfficial
19 Mar 2026, 16:32Good Day, Ms. Ngema, Thank you for sharing your experience. We sincerely regret the length of time it took for you to receive feedback and understand how disappointing that must have been. Delays of this nature are not the standard we aim for, and your feedback is important in helping us identify where improvements are needed. We appreciate your patience throughout this period and thank you for bringing this to our attention. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply19 Mar 2026, 16:32
Official
Good Day, Ms. Ngema, Thank you for sharing your experience. We sincerely regret the length of time it took for you to receive feedback and understand how disappointing that must have been. Delays of this nature are not the standard we aim for, and your feedback is important in helping us identify where improvements are needed. We appreciate your patience throughout this period and thank you for bringing this to our attention. Kind Regards, Erase Debt SA Customer Care
