SK
Sphephelo K
1 reviews | Active since Aug 2026
24 Aug 2026, 17:06
Regrets
They made a promise to me that when I finish paying I will see the progress. The saddest part is that since I finished paying there's no change if I need to know I have to email them and they don't respond to my emails. I ended up writing an email asking for a refund because I don't see a way forward and they choose not to call not respond to the email and I don't know what to do now six thousand and something is a lot of money.
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Erase Debt SA's replyOfficial
26 Aug 2026, 16:59Good Day, Mr Khanyi, We’re sorry that the lack of visible progress and communication left you feeling uncertain about your matter, especially after completing your payments. We understand why this would have been worrying.
Abigail Govender has since made contact with you and explained what is still required for the process to move forward. We’re pleased that the discussion provided clarity and that you were satisfied with the assistance received. Our team will continue working with you through the remaining steps. Kind Regards, Erase Debt SA Customer Care
Abigail Govender has since made contact with you and explained what is still required for the process to move forward. We’re pleased that the discussion provided clarity and that you were satisfied with the assistance received. Our team will continue working with you through the remaining steps. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply26 Aug 2026, 16:59
Official
Good Day, Mr Khanyi, We’re sorry that the lack of visible progress and communication left you feeling uncertain about your matter, especially after completing your payments. We understand why this would have been worrying.
Abigail Govender has since made contact with you and explained what is still required for the process to move forward. We’re pleased that the discussion provided clarity and that you were satisfied with the assistance received. Our team will continue working with you through the remaining steps. Kind Regards, Erase Debt SA Customer Care
Abigail Govender has since made contact with you and explained what is still required for the process to move forward. We’re pleased that the discussion provided clarity and that you were satisfied with the assistance received. Our team will continue working with you through the remaining steps. Kind Regards, Erase Debt SA Customer Care