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Paul M

1 reviews | Active since Jan 2024

24 Feb 2024, 06:46

Query on my debt counsel removal

I'm so disappointed in them, called me and told me that they can help remove my name on debt counseling that I don't know and never been involved with that company they never gave me feedback and I paid them 3 installments when I was supposed to pay the last one decided to not pay them so I told them that I did not pay because they not giving me updates on my case. I sent them an email telling them I need feedback on my case and they must arrange a debit order for the last payment and they responded by saying they have been trying to call me but I never had a miss call from them. I'm really disappointed in them

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Replies (1)
Erase Debt SA
Erase Debt SA's reply03 Mar 2025, 15:14
Official
Dear Valued Custoer 

We have been attempting to contact you regarding a missing payment on your account. Our goal is to ensure that your name is cleared from Debt Review. We previously sent you four debit orders; however, all four were unfortunately rejected.To resolve this matter and help you complete the payment, we will have our team reach out to you to arrange a new debit order for the final payment. Once the payment is successfully processed, we will assist in clearing your name from Debt Review.Please feel free to contact us if you have any questions or concerns in the meantime.

Best regards,
Erase Debt SA