TQ
Thembekile Q

1 reviews | Active since Nov 2025

02 Feb 2026, 20:17

Poor response on feedback

The just never bother to respond to follow up emails regarding the progress of one’s profile!!

0
Replies (1)
Erase Debt SA
Erase Debt SA's reply07 Feb 2026, 09:22
Official
Good Day, Mr. Qometa, We’re truly sorry for the frustration and inconvenience caused by the lack of timely communication. We understand how important regular updates are, and we acknowledge that we fell short of the service you deserved.

We can confirm that this matter has now been resolved  Zoey made contact with you, addressed your concerns, and we’re glad to hear you were satisfied with the outcome.

Thank you for bringing this to our attention. Your feedback helps us improve our turnaround times and ensure clients receive consistent feedback throughout the process. Kind Regards, Erase Debt SA Customer Care

Best regards,