GM
Gloria M
1 reviews | Active since Mar 2015
04 Mar 2025, 09:43
No signed contract, no agreement!
This company has debited my account without having received a signed agreement from me. They sent a form for me to sign in agreement to what they offered and I did not sign it. I explained this to them that, I should have not been debited as I had not signed the contract therefore not agreeing to the service and I’m told that I agreed on the phone. I want them to refund my money as there is no signed contract or agreement obligating me to pay any moneys to them especially if they have not rendered any services to me anyway!
Helpful (0)
Replies (3)0
Replies (3)
Erase Debt SA's replyOfficial
04 Mar 2025, 11:52Dear Valued Customer
We understand that you haven't signed the document yet. However, the terms and conditions were clearly explained to you over a recorded line, which confirms that you fully understood the services we offer and the amount that will be debited from your account.That said, we are committed to assisting you in removing you any blacklisting's that are under your name and helping you regain your creditworthiness. Our goal is to support you in becoming eligible to re-enter the credit market and continue making purchases on credit in the future.
Best regards,
Erase Debt SA
We understand that you haven't signed the document yet. However, the terms and conditions were clearly explained to you over a recorded line, which confirms that you fully understood the services we offer and the amount that will be debited from your account.That said, we are committed to assisting you in removing you any blacklisting's that are under your name and helping you regain your creditworthiness. Our goal is to support you in becoming eligible to re-enter the credit market and continue making purchases on credit in the future.
Best regards,
Erase Debt SA
Erase Debt SA's reply04 Mar 2025, 11:52
Official
Dear Valued Customer
We understand that you haven't signed the document yet. However, the terms and conditions were clearly explained to you over a recorded line, which confirms that you fully understood the services we offer and the amount that will be debited from your account.That said, we are committed to assisting you in removing you any blacklisting's that are under your name and helping you regain your creditworthiness. Our goal is to support you in becoming eligible to re-enter the credit market and continue making purchases on credit in the future.
Best regards,
Erase Debt SA
We understand that you haven't signed the document yet. However, the terms and conditions were clearly explained to you over a recorded line, which confirms that you fully understood the services we offer and the amount that will be debited from your account.That said, we are committed to assisting you in removing you any blacklisting's that are under your name and helping you regain your creditworthiness. Our goal is to support you in becoming eligible to re-enter the credit market and continue making purchases on credit in the future.
Best regards,
Erase Debt SA
GM
Gloria M's updateReviewer Update
04 Mar 2025, 14:33But that’s the thing, I am not under debt review. I remember saying it on your so called recorded calls! I still maintain that I am not under debt review. I even have a clearance certificate. So what are you helping me with exactly?
GM
Gloria M's update04 Mar 2025, 14:33
Reviewer Update
But that’s the thing, I am not under debt review. I remember saying it on your so called recorded calls! I still maintain that I am not under debt review. I even have a clearance certificate. So what are you helping me with exactly?
Erase Debt SA's replyOfficial
06 Mar 2025, 09:01Dear Valued Customer
We tried reaching out to you recently to explain the details of the service you’ve signed up for with our company. However, during the call, the connection was dropped.If you'd like to understand the next steps or have any questions about what needs to be done moving forward, please don't hesitate to get in touch with us.We look forward to assisting you.
Best regards,
Erase Debt SA
We tried reaching out to you recently to explain the details of the service you’ve signed up for with our company. However, during the call, the connection was dropped.If you'd like to understand the next steps or have any questions about what needs to be done moving forward, please don't hesitate to get in touch with us.We look forward to assisting you.
Best regards,
Erase Debt SA
Erase Debt SA's reply06 Mar 2025, 09:01
Official
Dear Valued Customer
We tried reaching out to you recently to explain the details of the service you’ve signed up for with our company. However, during the call, the connection was dropped.If you'd like to understand the next steps or have any questions about what needs to be done moving forward, please don't hesitate to get in touch with us.We look forward to assisting you.
Best regards,
Erase Debt SA
We tried reaching out to you recently to explain the details of the service you’ve signed up for with our company. However, during the call, the connection was dropped.If you'd like to understand the next steps or have any questions about what needs to be done moving forward, please don't hesitate to get in touch with us.We look forward to assisting you.
Best regards,
Erase Debt SA