B
Bianca
1 reviews | Active since Dec 2022
21 Oct 2025, 13:16
No communication
I have been waiting for over 3 weeks for feedback. When I call them, they always tell me that people in the relevant department are not available. It's very frustrating!!!!!!!
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Erase Debt SA's replyOfficial
21 Oct 2025, 16:29Good Day Ms. Crystal, Thank you for bringing this to our attention. We sincerely apologise for the delay and the inconvenience you experienced while waiting for feedback. Please note that you were contacted today by Farzana Amed, who has assisted in resolving your query. She will continue to personally guide and support you until your process is fully completed. We truly appreciate your patience and understanding. Kind Regards, Erase Debt SA, Customer Care
Erase Debt SA's reply21 Oct 2025, 16:29
Official
Good Day Ms. Crystal, Thank you for bringing this to our attention. We sincerely apologise for the delay and the inconvenience you experienced while waiting for feedback. Please note that you were contacted today by Farzana Amed, who has assisted in resolving your query. She will continue to personally guide and support you until your process is fully completed. We truly appreciate your patience and understanding. Kind Regards, Erase Debt SA, Customer Care