A
Antoinette
1 reviews | Active since Jan 2026
16 Jan 2026, 19:40
My experience with ...
My experience with Erase Dept SA was bad cause I expected them to speed up the process and also I wasn't aware that they are going to debit again
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Erase Debt SA's replyOfficial
17 Jan 2026, 09:31Good Day, Ms. Mthenjane,Thank you for sharing your experience with us. We’re sorry to hear that your expectations were not met and that the process and debit arrangements were not as clearly understood as they should have been. We understand how disappointing this can be, especially when timelines and payments differ from what you anticipated.
Your feedback is important to us, and it highlights the need for clearer communication around processes and fees. We will take this into account to improve how we explain these aspects to our clients going forward. If you would like us to review your profile or provide clarity on your account, we encourage you to contact us so we can assist further. Kind Regards, Erase Debt SA Customer Care
Your feedback is important to us, and it highlights the need for clearer communication around processes and fees. We will take this into account to improve how we explain these aspects to our clients going forward. If you would like us to review your profile or provide clarity on your account, we encourage you to contact us so we can assist further. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply17 Jan 2026, 09:31
Official
Good Day, Ms. Mthenjane,Thank you for sharing your experience with us. We’re sorry to hear that your expectations were not met and that the process and debit arrangements were not as clearly understood as they should have been. We understand how disappointing this can be, especially when timelines and payments differ from what you anticipated.
Your feedback is important to us, and it highlights the need for clearer communication around processes and fees. We will take this into account to improve how we explain these aspects to our clients going forward. If you would like us to review your profile or provide clarity on your account, we encourage you to contact us so we can assist further. Kind Regards, Erase Debt SA Customer Care
Your feedback is important to us, and it highlights the need for clearer communication around processes and fees. We will take this into account to improve how we explain these aspects to our clients going forward. If you would like us to review your profile or provide clarity on your account, we encourage you to contact us so we can assist further. Kind Regards, Erase Debt SA Customer Care