fM
falakhe M

1 reviews | Active since Apr 2024

19 Aug 2024, 11:56

Misleading information

They misled me into paying R3,000, saying they could remove all hard inquiries on my report in 6 weeks but later changed to say it will now take 4 months. I asked for my refund and they started ignoring my calls, WhatsApp texts, and emails. i want my refund back and to be honest I have lost hope because they are just ignoring me. i am advising anyone not to fall for this ****!!!!!!!!!!!!!!!

0
Replies (1)
Erase Debt SA
Erase Debt SA's reply13 Sept 2024, 13:43
Official
Good day Valued Client,

Thank you for your feedback and for taking the time to review our company.

We would like to inform you that our admin department has been diligently working on your profile. Upon an intensive investigation, we concluded a complete credit bureau report based on the information and authorization provided by you.

On the 8th of March 2024, we shared our findings with you, and our last communication was on the 9th of September 2024. We are still awaiting your response to proceed with your application.

Please let us know if you have any questions or require further information. Your prompt reply would be greatly appreciated as it will help us move forward efficiently.