BR
Bongiwe R
1 reviews | Active since Mar 2019
28 May 2026, 19:47
****mers
Paid them infull so as to speed up the process but boom.a week later not answering calls nor answering emails .If they call they will say a consultant will call you tomorrow but tomorrow nothing
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Erase Debt SA's replyOfficial
29 May 2026, 09:43Good day,
Thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment caused by the lack of communication after your payment was made in full. We understand how concerning it is to not receive responses to calls and emails, especially after being promised follow-up communication that did not take place.This is not the standard of service we aim to provide, and we truly regret the inconvenience caused. Your feedback is important to us, and we will address this matter internally to improve our communication and response times. We appreciate your patience and the opportunity to make things right.
Kind Regards
ERASE DEBT SA
Thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment caused by the lack of communication after your payment was made in full. We understand how concerning it is to not receive responses to calls and emails, especially after being promised follow-up communication that did not take place.This is not the standard of service we aim to provide, and we truly regret the inconvenience caused. Your feedback is important to us, and we will address this matter internally to improve our communication and response times. We appreciate your patience and the opportunity to make things right.
Kind Regards
ERASE DEBT SA
Erase Debt SA's reply29 May 2026, 09:43
Official
Good day,
Thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment caused by the lack of communication after your payment was made in full. We understand how concerning it is to not receive responses to calls and emails, especially after being promised follow-up communication that did not take place.This is not the standard of service we aim to provide, and we truly regret the inconvenience caused. Your feedback is important to us, and we will address this matter internally to improve our communication and response times. We appreciate your patience and the opportunity to make things right.
Kind Regards
ERASE DEBT SA
Thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment caused by the lack of communication after your payment was made in full. We understand how concerning it is to not receive responses to calls and emails, especially after being promised follow-up communication that did not take place.This is not the standard of service we aim to provide, and we truly regret the inconvenience caused. Your feedback is important to us, and we will address this matter internally to improve our communication and response times. We appreciate your patience and the opportunity to make things right.
Kind Regards
ERASE DEBT SA