BM
Bongani M
1 reviews | Active since Nov 2017
22 Jul 2025, 16:00
****mers
These people are so ***********, and they will never give you feedback but wait for you to ask for updates and will then lie to you about the process and keep requesting the same documents over and over again. in the end you won't get any assistance with regards to the service you paid for in short, these people are ****mers of note. i wouldn't advise anyone to go to them for assistance with debt review removal as you won't get anything from them even when you raise your frustrations with their managers nothing comes of it.
Helpful (0)
Replies (2)0
Replies (2)
Erase Debt SA's replyOfficial
22 Jul 2025, 16:58Hi there,
We’re truly sorry to hear about your experience. This is certainly not the standard of service we aim to provide. We understand how frustrating it can be to feel unheard, and we sincerely apologise if you felt let down at any stage.
Please allow us the opportunity to look into your case and assist further. A senior team member can personally investigate and resolve this matter as quickly as possible.
Kind Regards,
We’re truly sorry to hear about your experience. This is certainly not the standard of service we aim to provide. We understand how frustrating it can be to feel unheard, and we sincerely apologise if you felt let down at any stage.
Please allow us the opportunity to look into your case and assist further. A senior team member can personally investigate and resolve this matter as quickly as possible.
Kind Regards,
Erase Debt SA's reply22 Jul 2025, 16:58
Official
Hi there,
We’re truly sorry to hear about your experience. This is certainly not the standard of service we aim to provide. We understand how frustrating it can be to feel unheard, and we sincerely apologise if you felt let down at any stage.
Please allow us the opportunity to look into your case and assist further. A senior team member can personally investigate and resolve this matter as quickly as possible.
Kind Regards,
We’re truly sorry to hear about your experience. This is certainly not the standard of service we aim to provide. We understand how frustrating it can be to feel unheard, and we sincerely apologise if you felt let down at any stage.
Please allow us the opportunity to look into your case and assist further. A senior team member can personally investigate and resolve this matter as quickly as possible.
Kind Regards,
BM
Bongani M's updateReviewer Update
13 Jan 2026, 13:21i am actuall shocked as my query has never been attended to as i am still complaining about the same issue even now, can you kindly release my file so that i can be provided with assistance elsewhere as your company has failed me badly
BM
Bongani M's update13 Jan 2026, 13:21
Reviewer Update
i am actuall shocked as my query has never been attended to as i am still complaining about the same issue even now, can you kindly release my file so that i can be provided with assistance elsewhere as your company has failed me badly