SS
Stephina S
1 reviews | Active since Feb 2022
22 Feb 2026, 12:51
Its been over 1year full still awaiting results
Its been over 1year full still awaiting results. Now and then an agent whose dealing with my case is either they've left the company or another excuse. Its really frustrating whereas I have full paid for the service. This company lacks professionalism and efficiency.
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Erase Debt SA's replyOfficial
23 Feb 2026, 16:46Good Day Ms. Sebigi, Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and delays you have experienced, we understand how disappointing this must feel, especially after making full payment.
We would like to confirm that Abigail has since contacted you to clarify the matter. During the discussion, she explained the outstanding information still required in order to move your case forward. We appreciate that you understood the requirements and confirmed that you will be submitting the necessary documents. We’re also glad that the conversation helped provide clarity on the next steps.
We would like to confirm that Abigail has since contacted you to clarify the matter. During the discussion, she explained the outstanding information still required in order to move your case forward. We appreciate that you understood the requirements and confirmed that you will be submitting the necessary documents. We’re also glad that the conversation helped provide clarity on the next steps.
Please be assured that as soon as the required information is received, we will proceed without delay. We remain committed to resolving your matter as efficiently as possible and restoring your confidence in our service. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply23 Feb 2026, 16:46
Official
Good Day Ms. Sebigi, Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and delays you have experienced, we understand how disappointing this must feel, especially after making full payment.
We would like to confirm that Abigail has since contacted you to clarify the matter. During the discussion, she explained the outstanding information still required in order to move your case forward. We appreciate that you understood the requirements and confirmed that you will be submitting the necessary documents. We’re also glad that the conversation helped provide clarity on the next steps.
We would like to confirm that Abigail has since contacted you to clarify the matter. During the discussion, she explained the outstanding information still required in order to move your case forward. We appreciate that you understood the requirements and confirmed that you will be submitting the necessary documents. We’re also glad that the conversation helped provide clarity on the next steps.
Please be assured that as soon as the required information is received, we will proceed without delay. We remain committed to resolving your matter as efficiently as possible and restoring your confidence in our service. Kind Regards, Erase Debt SA Customer Care