Tt
Tugela tugela.com.victor
1 reviews | Active since Jan 2026
15 Apr 2026, 10:14
It is difficult to get respond from them and they will keep sending emails that your matter will be solved, within5 working days, i have been asking for my 17
It is difficult to get respond from them and they will keep sending emails that your matter will be solved, within5 working days, i have been asking for my 17.2 form for the past 3 weeks, even today i am struggling to get it
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Erase Debt SA's replyOfficial
15 Apr 2026, 16:38Good Day, Mr. Victor, Thank you for bringing this to our attention. We sincerely apologise for the difficulty you’ve experienced in obtaining a response and for the delay in receiving your requested document. We understand how frustrating this must be, especially after multiple follow-ups.
This is not the level of service we aim to provide, and your concerns are valid. We would like to assist in resolving this matter as a priority.
Kindly email us at ***, and we will urgently follow up to ensure your request is attended to and the document is provided without further delay. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply15 Apr 2026, 16:38
Official
Good Day, Mr. Victor, Thank you for bringing this to our attention. We sincerely apologise for the difficulty you’ve experienced in obtaining a response and for the delay in receiving your requested document. We understand how frustrating this must be, especially after multiple follow-ups.
This is not the level of service we aim to provide, and your concerns are valid. We would like to assist in resolving this matter as a priority.
Kindly email us at ***, and we will urgently follow up to ensure your request is attended to and the document is provided without further delay. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care