I paid my account in...

Good Day, Mr. Maleka, thank you for your feedback. We’re sorry to hear that you have not been receiving communication after settling your account in full, and we understand how frustrating this must be for you. 

Please be assured that your matter will receive urgent attention. A senior consultant will contact you today to provide an update on your case and assist in resolving your concerns as quickly as possible. Your reference number is HP***. 

We appreciate your patience and the opportunity to assist you further. Kind Regards, Erase Debt SA Customer Care