tT
tanitapartridge T
1 reviews | Active since Nov 2016
05 May 2026, 14:20
Erase Debt SA - take your money and dont give it back
poor service, i cancelled the servise with them and they confirmed everything and then at the end of April they debited my account wrongfully and i have been requesting a refund since the 26th April and till this day no responce or feedback
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Erase Debt SA's replyOfficial
06 May 2026, 09:23Good Day, Ms. Partridge, thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must be, especially after you had cancelled and were expecting no further deductions.
Please be assured that your concern is being taken seriously. A consultant will be in contact with you today to review the matter and assist with resolving your request as quickly as possible. Your reference number is HP***. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply06 May 2026, 09:23
Official
Good Day, Ms. Partridge, thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must be, especially after you had cancelled and were expecting no further deductions.
Please be assured that your concern is being taken seriously. A consultant will be in contact with you today to review the matter and assist with resolving your request as quickly as possible. Your reference number is HP***. We appreciate your patience and the opportunity to make this right. Kind Regards, Erase Debt SA Customer Care