tT
tanitapartridge T
1 reviews | Active since Nov 2016
09 May 2026, 11:17
Erase debt SA should be called put people in debt
I wrote a review and they responded to say someone would call me to resolve, till this day nothing has been resolved and I still don't have my refund, for me that's alot of money and when you try calling them the number doesn't exist I'm truly not happy they are supposed to help people out of debt not put them in debt
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Erase Debt SA's replyOfficial
13 May 2026, 09:25Good Day, Ms. Partridge, thank you for sharing your concerns. We sincerely apologise for the frustration and stress this situation has caused, especially regarding your refund and the difficulty you experienced trying to get assistance.
We understand how important this matter was to you, and we regret that your experience left you feeling unsupported. Please note that your query has since been attended to and resolved, and we’re pleased that Nireen was able to assist you further and provide the necessary support.
We appreciate your patience throughout this process and thank you for allowing us the opportunity to address your concerns. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply13 May 2026, 09:25
Official
Good Day, Ms. Partridge, thank you for sharing your concerns. We sincerely apologise for the frustration and stress this situation has caused, especially regarding your refund and the difficulty you experienced trying to get assistance.
We understand how important this matter was to you, and we regret that your experience left you feeling unsupported. Please note that your query has since been attended to and resolved, and we’re pleased that Nireen was able to assist you further and provide the necessary support.
We appreciate your patience throughout this process and thank you for allowing us the opportunity to address your concerns. Kind Regards, Erase Debt SA Customer Care