AA
Annonymous A
1 reviews | Active since Aug 2025
13 Dec 2025, 03:20
Erase debt sa ****mers
If I have to write weekly I will do so, to expose these ****mers, pay back my R6000 im willing to expose you...when ever they see the review they give a call acting like they want to talk and they run away again .....****mers
Helpful (0)
Replies (2)0
Replies (2)
Erase Debt SA's replyOfficial
15 Dec 2025, 09:03Good Day, Ms. Mthiyane, We are truly sorry for the frustration and distress you have experienced. We understand how upsetting this situation must be, especially when you feel that your concerns are not being adequately addressed. Please accept our sincere apologies for the inconvenience and the breakdown in communication. This is certainly not the experience we want for any of our clients. Your feedback has been taken very seriously and has been escalated as a matter of urgency. A senior consultant will be in contact with you directly to engage properly, provide clarity, and work toward a fair resolution. We value your concerns and would appreciate the opportunity to restore your confidence in our service. Thank you for bringing this to our attention. Kind Regards, Erase Debt SA, Customer Care
Erase Debt SA's reply15 Dec 2025, 09:03
Official
Good Day, Ms. Mthiyane, We are truly sorry for the frustration and distress you have experienced. We understand how upsetting this situation must be, especially when you feel that your concerns are not being adequately addressed. Please accept our sincere apologies for the inconvenience and the breakdown in communication. This is certainly not the experience we want for any of our clients. Your feedback has been taken very seriously and has been escalated as a matter of urgency. A senior consultant will be in contact with you directly to engage properly, provide clarity, and work toward a fair resolution. We value your concerns and would appreciate the opportunity to restore your confidence in our service. Thank you for bringing this to our attention. Kind Regards, Erase Debt SA, Customer Care
Erase Debt SA's replyOfficial
15 Dec 2025, 12:22Good Day, Ms. Mthiyane, Thank you for allowing us the opportunity to address your concerns. We would like to confirm that our consultant, Abigail Govender, has been in contact with you and provided clarity on the matter. We are pleased to hear that the issue has been resolved and that you are satisfied with the outcome. Your feedback is important to us, and we appreciate your patience while this was being attended to. Kind Regards, Erase Debt SA, Customer Care
Erase Debt SA's reply15 Dec 2025, 12:22
Official
Good Day, Ms. Mthiyane, Thank you for allowing us the opportunity to address your concerns. We would like to confirm that our consultant, Abigail Govender, has been in contact with you and provided clarity on the matter. We are pleased to hear that the issue has been resolved and that you are satisfied with the outcome. Your feedback is important to us, and we appreciate your patience while this was being attended to. Kind Regards, Erase Debt SA, Customer Care