TG
Thembi G

1 reviews | Active since Jul 2022

21 Jun 2024, 08:27

Erase Debt SA *******ly opened an account without my consent

I contacted these knowing my credit score but I wanted to know why is it growing slow,they offered me an account which cost 740 per month for 8 months,I didn’t go ahead however they wanted my bank details and the ID no to do all this enquiry,after that they opened an account without my consent,and further sent me a welcome letter,I disputed the account same day,a week later they tried to debit my bank account,after that I contacted the consultant who helped me,she confirmed I didn’t open an account she’s not aware that they’re debiting,they want my ID to close the account but they didn’t need an ID to open it,I want the public to be careful if these ****mers Erase Debt SA is not to be trusted with people’s data.

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Replies (2)
Erase Debt SA
Erase Debt SA's reply01 Jul 2024, 14:18
Official
Dear Customer,

We have completed an internal investigation regarding your application with Erase Debt SA. Please be informed that a DebiCheck mandate (debit order) can only be accepted by you and no other person has access to your banking app except yourself. Your acceptance through logging into your app provides us with the necessary instruction and authority to debit your account.

Additionally, you have communicated with a manager and requested that your first debit occurs in May. A WhatsApp message containing the mandate details has also been sent to you.

If you have any further questions or concerns, please do not hesitate to contact us.
TG
Thembi G's update01 Jul 2024, 14:24
Reviewer Update
I’ve got all the necessary proof to show I did not apply for an account with your company,this will not end,here a ***** case will be open and I’ll make sure you do not ***** or trick anyone into opening an account which the do not want,my credit score is top,I just wanted to know more about your services,another video on socials will be following,I want my money back I do not want your service,you can’t force me.