Erase debt sa is a ****

These people are bad in doing business, they debited my account on the 15th April, as I have forgotten that I asked them to help me with removing nagative information in my credit report, I have asked them in January but they dissappeared then they just appeared from nowhere in April and debit my account, when I called that company named meriscore they just dropped my call, when I tried to call them again my calls gave now been blocked, they are ****s