LM
Lefa M

1 reviews | Active since Nov 2017

05 Jun 2024, 12:36

Erase debt SA is a ****

This company is a **** and they targeting black people who are desperate to get out of debt review and fixing their score ...with my experience they called me and told me that they gonna charge me R6000 to help with score fix because am not under debt review I have accounts that are up-to-date but am struggling to get a loan, credit card and phone contracts...so they told me that my profile was red flagged that's the reason my score is increasingly slow ...n they can remove that flag with their lawyers..they have been deducting money from my account and I never had anything from them since I try everyday to contact them with no answer when they answer the ask me to provide my details they will call me back nothing no call.

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Replies (1)
Erase Debt SA
Erase Debt SA's reply17 Jul 2024, 11:21
Official
Dear Valued Client,

We appreciate your honest feedback and review, and we aim to provide the best services to our clients.

Kindly note that on the 8th May 2024, you signed up with our company for assistance. On the 9th May 2024, our admin department sent through your welcome email with all the required processes you need to know and steps we will take to assist you accordingly. Please view the email sent to you as there are documentation which we need from you to move to the next step.

Furthermore, you suspended your services with us without contacting our admin.

We have also attempted to make communication with you on numerous occasions. Kindly provide us with your updated contact information.

We look forward to hearing from you.