GN
Gift N
1 reviews | Active since Oct 2019
19 May 2025, 11:15
Erase Debt SA biggest ****MERS
Hi there, my name is Gift Nkosi. I started joining Erase Debt SA aka Cleanslate Solutions last year in October 2024 after seeing their advert on Tiktok. They promise to clear your bad credit record and give you clearance certificate. I payed R999 for 6 months, from October 2024 until March 2025. Since then there has not been any communication from them. They are avoiding my calls, even when I ask them to call me back a thousand times, they never do. Please run away from these cruel ****MERS. I demand my money back. *** is my call and Whatsapp number.
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Erase Debt SA's replyOfficial
28 May 2025, 08:59Dear Valued Client,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the lack of communication.
Please note that your 4-in-1 credit report was completed on 2 April 2025, and your credit bureau records were updated. We have attempted to contact you telephonically on the 20 May 2025 and sent an email on the same day requesting a suitable time to speak with you. Unfortunately, All attempted calls have gone to voicemail.
We understand how important clear and timely communication is, and we remain committed to providing you with the support you need. Kindly check your email and respond with a preferred time for a call, or alternatively, feel free to contact us directly so we can assist you without further delay. Please do inform us on a suitable time to call you using the following details and we will be in contact with you as soon as possible:
- Email: ***
- Landline 1 - ***
- Landline 2 - ***
We appreciate your patience and look forward to resolving this matter to your satisfaction.
Warm regards,
Erase Debt S.A
Erase Debt SA's reply28 May 2025, 08:59
Official
Dear Valued Client,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the lack of communication.
Please note that your 4-in-1 credit report was completed on 2 April 2025, and your credit bureau records were updated. We have attempted to contact you telephonically on the 20 May 2025 and sent an email on the same day requesting a suitable time to speak with you. Unfortunately, All attempted calls have gone to voicemail.
We understand how important clear and timely communication is, and we remain committed to providing you with the support you need. Kindly check your email and respond with a preferred time for a call, or alternatively, feel free to contact us directly so we can assist you without further delay. Please do inform us on a suitable time to call you using the following details and we will be in contact with you as soon as possible:
- Email: ***
- Landline 1 - ***
- Landline 2 - ***
We appreciate your patience and look forward to resolving this matter to your satisfaction.
Warm regards,
Erase Debt S.A