J
Janette
1 reviews | Active since Jun 2026
02 Jun 2026, 05:26
Erase debt is not phoning me regards the process
Erase debt is not phoning me regards the process. I have signed documents, I have paid in full if I call them the bot tells me im first in the que but they don't answer and R100 air time lost. Trying to communicate for a month no response
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Erase Debt SA's replyOfficial
02 Jun 2026, 09:42Good day,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced.This is not the level of service we strive to provide. We understand your concerns regarding the lack of communication and the time and airtime you've spent trying to reach us. We would like the opportunity to investigate this matter urgently and provide you with an update on your application.
Thank you for your patience, and we look forward to assisting you.
Kind Regards
ERASE DEBT SA
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced.This is not the level of service we strive to provide. We understand your concerns regarding the lack of communication and the time and airtime you've spent trying to reach us. We would like the opportunity to investigate this matter urgently and provide you with an update on your application.
Thank you for your patience, and we look forward to assisting you.
Kind Regards
ERASE DEBT SA
Erase Debt SA's reply02 Jun 2026, 09:42
Official
Good day,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced.This is not the level of service we strive to provide. We understand your concerns regarding the lack of communication and the time and airtime you've spent trying to reach us. We would like the opportunity to investigate this matter urgently and provide you with an update on your application.
Thank you for your patience, and we look forward to assisting you.
Kind Regards
ERASE DEBT SA
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced.This is not the level of service we strive to provide. We understand your concerns regarding the lack of communication and the time and airtime you've spent trying to reach us. We would like the opportunity to investigate this matter urgently and provide you with an update on your application.
Thank you for your patience, and we look forward to assisting you.
Kind Regards
ERASE DEBT SA