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 Dear Mr Van Wyngaardt, Thank you for your feedback. We are truly sorry to hear about your recent experience and regret that it did not meet your expectations. Please accept our sincerest apologies, this was never our intention. At Erase Debt SA, we take great pride in the work we do and the many South Africans we’ve helped regain access to the credit market. Your trust is important to us, and we would appreciate the opportunity to restore your confidence in our services. One of our senior specialist consultants will be in contact with you today to discuss your concerns in detail and work toward a resolution that is fair and satisfactory. We are committed to making this right and thank you once again for bringing the matter to our attention. Kind Regards, Erase Debt SA Customer Services Team