RP
Rynhaldt P
1 reviews | Active since Aug 2013
01 Aug 2024, 12:39
CAN ONYL DEDUCT AND NO CUSTOMER SERVICE
Erase Debt SA wonder why don't you reply to any emails and text messages from a client.
Seems you can only deduct funds from a paying client and deliberately ignore any from of communication being send to you.
Might be the ocean breeze in Durban that makes to do stuff like that.
Wonder if you really can sort out any clients credit buros issues
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Erase Debt SA's replyOfficial
19 Dec 2024, 18:34Good day Rynhaldt, we trust you are well!
Thank you for your feedback. We would like to provide you with a summary of the process and the steps we've taken to assist you.
Thank you for your feedback. We would like to provide you with a summary of the process and the steps we've taken to assist you.
On 08/08/2024, we sent you the necessary documents, and we received the completed documents from you on 25/09/2024. Following this, we sent you the 4-in-1 credit report on 01/10/2024.
Our admin team subsequently contacted you to explain the details of the credit report and requested additional bank statements. Afterward, we followed up with a second call to review the bank statements with you.
If you have any further questions or need clarification, please don't hesitate to reach out.
Have a great day further!
Have a great day further!
Erase Debt SA's reply19 Dec 2024, 18:34
Official
Good day Rynhaldt, we trust you are well!
Thank you for your feedback. We would like to provide you with a summary of the process and the steps we've taken to assist you.
Thank you for your feedback. We would like to provide you with a summary of the process and the steps we've taken to assist you.
On 08/08/2024, we sent you the necessary documents, and we received the completed documents from you on 25/09/2024. Following this, we sent you the 4-in-1 credit report on 01/10/2024.
Our admin team subsequently contacted you to explain the details of the credit report and requested additional bank statements. Afterward, we followed up with a second call to review the bank statements with you.
If you have any further questions or need clarification, please don't hesitate to reach out.
Have a great day further!
Have a great day further!