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Penny M
1 reviews | Active since May 2018
09 Apr 2025, 16:26
Be careful Erase Debt SA is a ****
Erase Debt SA is a **** guys be careful. We paid R6K for nothing with my mom we tried calling them with no lucky. She sent WhatsApp emails no response, I had hope if only I knew they are just ****mers just like other companies that I will not mentioned. It makes sense now that we had to always call the but as soon as we were done with payment this is what we get. You are mother****ers and will definitely pay for this losers 😡🤬😡🤬
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Replies (4)
Erase Debt SA's replyOfficial
11 Apr 2025, 14:19Dear Valued Customer
We understand your frustration and truly regret any inconvenience you may have experienced. After reviewing your case on our side, we can confirm that full payment was received. We also sent out an email requesting specific documents needed to proceed, of which we’ve only received one so far. Please note that we are always available to assist. If you have any questions or require an update on your process, you're more than welcome to reach out to us directly.
Kind Regards,
Erase Debt SA
We understand your frustration and truly regret any inconvenience you may have experienced. After reviewing your case on our side, we can confirm that full payment was received. We also sent out an email requesting specific documents needed to proceed, of which we’ve only received one so far. Please note that we are always available to assist. If you have any questions or require an update on your process, you're more than welcome to reach out to us directly.
Kind Regards,
Erase Debt SA
Erase Debt SA's reply11 Apr 2025, 14:19
Official
Dear Valued Customer
We understand your frustration and truly regret any inconvenience you may have experienced. After reviewing your case on our side, we can confirm that full payment was received. We also sent out an email requesting specific documents needed to proceed, of which we’ve only received one so far. Please note that we are always available to assist. If you have any questions or require an update on your process, you're more than welcome to reach out to us directly.
Kind Regards,
Erase Debt SA
We understand your frustration and truly regret any inconvenience you may have experienced. After reviewing your case on our side, we can confirm that full payment was received. We also sent out an email requesting specific documents needed to proceed, of which we’ve only received one so far. Please note that we are always available to assist. If you have any questions or require an update on your process, you're more than welcome to reach out to us directly.
Kind Regards,
Erase Debt SA
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Penny M's updateReviewer Update
18 Nov 2025, 10:40Till this day, nothing has been done! You guys ****med us.
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Penny M's update18 Nov 2025, 10:40
Reviewer Update
Till this day, nothing has been done! You guys ****med us.
Erase Debt SA's replyOfficial
19 Nov 2025, 16:26Good Day, Ms. Mahlangu, Thank you for bringing this to our attention. We are truly sorry for the frustration and distress you and your mother have experienced. This is not the experience we want for any of our clients, and we sincerely apologise for the lack of communication you encountered. Your concern has been prioritised, and a consultant will reach out to you today to assist and ensure everything is resolved as quickly as possible. Thank you for giving us the opportunity to address this. Kind Regards, Erase Debt SA, Customer Care
Erase Debt SA's reply19 Nov 2025, 16:26
Official
Good Day, Ms. Mahlangu, Thank you for bringing this to our attention. We are truly sorry for the frustration and distress you and your mother have experienced. This is not the experience we want for any of our clients, and we sincerely apologise for the lack of communication you encountered. Your concern has been prioritised, and a consultant will reach out to you today to assist and ensure everything is resolved as quickly as possible. Thank you for giving us the opportunity to address this. Kind Regards, Erase Debt SA, Customer Care
Erase Debt SA's replyOfficial
19 Nov 2025, 17:20Good Day, Ms. Mahlangu, Thank you for your patience. Please be advised that Abigail Govender has contacted you, your query has been fully resolved, and she will be personally handling your file going forward to ensure everything runs smoothly. If you need any further assistance, please feel free to reach out. Kind Regards, Erase Debt SA, Customer Care
Erase Debt SA's reply19 Nov 2025, 17:20
Official
Good Day, Ms. Mahlangu, Thank you for your patience. Please be advised that Abigail Govender has contacted you, your query has been fully resolved, and she will be personally handling your file going forward to ensure everything runs smoothly. If you need any further assistance, please feel free to reach out. Kind Regards, Erase Debt SA, Customer Care