Bad service.

Good Day, Ms. Xaba, Thank you for your feedback. We are truly sorry to hear that you are unhappy with the service received. Please note that feedback was provided to you regarding your process on 18 October 2025, after which no further response or email communication was received. During our discussions, we shared information to help you better understand your current credit situation and the steps needed to further improve your credit score. We also confirmed that we will assist in disputing certain listed items once they become eligible for removal, which will contribute to improving your score. We would appreciate the opportunity to discuss this matter further and address any outstanding concerns. Kindly provide a suitable date and time for us to contact you, and a consultant will reach out to assist. Kind Regards, Erase Debt SA Customer Care