SM
Sifiso M

1 reviews | Active since May 2025

14 May 2025, 09:27

Bad Service

Hi, I am not happy with your silence I am paying you guys to remove me from dept review but you are not updating me with my application, I am sending follow ups but no respond, if you can't help please I want my money back

0
Replies (1)
Erase Debt SA
Erase Debt SA's reply16 May 2025, 15:21
Official
Dear Valued client,

Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience caused by the delay in our communication.

We want to assure you that your application is very important to us, and we appreciate your continued commitment throughout the process.
Upon reviewing your file, we note that you are currently on a 10-month payment plan and have successfully completed 9 payments. However, we did identify one missed payment dated 30 December 2024, which we would kindly need to be addressed in order to finalize your process.

Our consultant recently attempted to contact you telephonically but was directed to voicemail. A follow-up email was also sent to you with further details and next steps.

To move forward, please advise us at your earliest convenience or reply to the email sent so we can assist in resolving the outstanding matter swiftly. If preferred,

We are fully committed to seeing your application through and ensuring you are successfully removed from debt review.

Email address: ***
Landline number 1: ***
Landline number 2: ***

Kind regards, 
Erase Debt S.A