MS
Mornay S
1 reviews | Active since Jul 2021
17 Jan 2026, 15:07
At first I was misin...
At first I was misinformed by one of the agents Calvin Smith as I wanted my debt to be erased I think maybe I didn't understand him properly as I'm still paying my accounts on arrangements terms but after I realised that one has to not have paid his account for more then 3 years I made a cancellation and a lovely person also a agent help me very professionally her name is Nireen Naidoo and I'll rate her 5 Stars for that
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Erase Debt SA's replyOfficial
19 Jan 2026, 08:52Good Day, Mr. Stewart,Thank you for taking the time to share your experience with us. We understand how confusing the process can be initially, and we appreciate you clarifying your expectations once you had a better understanding of how the criteria works. We’re sorry for any misunderstanding that may have occurred along the way.
We’re especially pleased to hear that Nireen Naidoo assisted you with professionalism and care during your cancellation and that she made the experience a positive one for you. Your recognition of her efforts means a great deal to us, and we’ll be sure to pass on your kind words. Thank you for your honest feedback and for rating her so highly. Kind Regards, Erase Debt SA Customer Care
We’re especially pleased to hear that Nireen Naidoo assisted you with professionalism and care during your cancellation and that she made the experience a positive one for you. Your recognition of her efforts means a great deal to us, and we’ll be sure to pass on your kind words. Thank you for your honest feedback and for rating her so highly. Kind Regards, Erase Debt SA Customer Care
Erase Debt SA's reply19 Jan 2026, 08:52
Official
Good Day, Mr. Stewart,Thank you for taking the time to share your experience with us. We understand how confusing the process can be initially, and we appreciate you clarifying your expectations once you had a better understanding of how the criteria works. We’re sorry for any misunderstanding that may have occurred along the way.
We’re especially pleased to hear that Nireen Naidoo assisted you with professionalism and care during your cancellation and that she made the experience a positive one for you. Your recognition of her efforts means a great deal to us, and we’ll be sure to pass on your kind words. Thank you for your honest feedback and for rating her so highly. Kind Regards, Erase Debt SA Customer Care
We’re especially pleased to hear that Nireen Naidoo assisted you with professionalism and care during your cancellation and that she made the experience a positive one for you. Your recognition of her efforts means a great deal to us, and we’ll be sure to pass on your kind words. Thank you for your honest feedback and for rating her so highly. Kind Regards, Erase Debt SA Customer Care