At first i thought i was ignored only to find out there an error with my contact number and email from they side that was puted on the system incorrectly due to human error

Good Day, Mr. Miggels, Thank you for sharing your experience. We sincerely apologise for the earlier error with your contact details and any concern it may have caused. We’re pleased to hear that the matter was addressed promptly and that the follow-up and apology met your expectations. Your understanding means a lot to us, and we truly appreciate your recognition of the effort to resolve the issue quickly. Thank you for your kind words and continued support. Kind Regards, Erase Debt SA Customer Care