Property management

Good day its been more than 10 days and we havent recieved our deposit back. 1st of December we moved out, we signed off the property where we rented and the agent was glad everything was in perfect condition if not better. For property at bella park tableview. He let us know it will take 10 days, we sent him a message asking whats happening he says due to load shedding they were having difficulties, which is a poor excuse. Im unhappy for mainly the part where they quick to want deposit paid in but no care in world when it comes to returning funds.

How much longer should one wait no its not on.