Germain Embodies Excellence

To GERMAIN,

Ler's start with my very first interaction with you.

I initially engaged you to get a feel for the different type of properties for the areas I was interested in initially.

You had then indicated that you'd happily pass my details over to your colleagues that supported said areas.

Until, I indicated my interest in the property in Westridge. You had gotten the necessary viewing.

Everything is as clear as day.

1. Your patience, friendliness and helpfulness remained constant throughout. 2. My interest or potential transaction received the exact same care. 3. You were transparent, clear and helpful throughout the entire process. 4. You got your hands dirty at every angle. 5. You helped me with balancing my fears, and helped with getting me to access the resources already available to me. 6. You emphatized with every emotion, from frustration to joy. 7. You helped clean up, whilst on your way to another commitment

You're an excellent human Germain. I'm sure ERA knows what they have in you.

You've gone far beyond what I've seen in my lifetime. I feel like you made up for every bad experience s I've ever had with every non-customer facing individual.

I know that you'll excel.

You breathe ERA's values.

I'll be sending people your way, as I learn about their interest in home purchasing. I want so much people to experience what I have. It'll be unfair toward them, to say the least.

I wish you nothing but success and exponential growth in the area of expertise ????..

Thank you.. Thank you Germain..